Our Impact in 2020
that are publicly available
Supply Chain Management
We place great emphasis on efficient supply chain management in order to help protect from the risk of damage in the event of failure of supply chains, such as stock shortages and delays in shipping. Moreover, we can benefit from reducing stocking costs and increase its competitiveness through cost reduction and building confidence among stakeholders.
Cybersecurity and Privacy Protection
Everyday our business dealing with a large number information that is collected and added into the digital network. We therefore realize the importance of cybersecurity, data privacy management and policies, and compliance to help reduce the risk of cyber espionage and its potential impact.
Innovation
Changing people's behavior during the disruption era and the COVID-19 pandemic have created new challenge and inspire us to develop new innovation and technology. For instance, the Omnichannel platforms and online shopping applications, to be able to reach customers instantly and serve the most convenience to our customers, as well as ensuring confidence for our investors and business partners.
Customer Relationship and Brand Management
Serving quality service and the best possible experience to our customers is always one of our key priorities. We emphasize quality brand management and authentic communication. We aim to create a different brand, that represents quality and trustworthiness for our customers.
Risk, Crisis and Resilience Management
In order to prevent and cope with future risks and crises, we have assessed the risks in all aspects, risk likelihood and impact on the operation and business performance. We have prepared the contingency plans, guidelines, as well as embracing the local and international standards in order to minimize impact of future risks.