Thaiwatsadu Expands Its Service Marketplace Strategy Through vFIX Partnership with Fastwork, Offering More Than 125 Services for Digital-First Consumers


Bangkok, 11 June 2026 — Thaiwatsadu, a leading retailer of construction materials and home improvement products under CRC Thaiwatsadu Co., Ltd., a subsidiary of Central Retail, and operator of the comprehensive professional home services business under the vFIX brand, is accelerating its Digital Transformation strategy and has announced a major partnership with Fastwork, Thailand's No.1 freelance platform operated by ChangeSea Co., Ltd. Through this collaboration, vFIX, the No.1 home services specialist, is now officially available on the Fastwork Service Marketplace platform. Under the concept of Total Home Solution, the partnership seamlessly connects offline and online experiences to support the continued growth of the home improvement market. It also highlights transparent, verifiable service standards that directly address key consumer pain points, including contractors abandoning jobs, budget overruns, and concerns regarding service quality and reliability.

Ms. Chutiporn Kongcharoensuk, Head of Marketing, CRC Thaiwatsadu Company Limited under Central Retail, said that the home repair and renovation services market continues to demonstrate strong growth, reflecting homeowners’ ongoing commitment to maintaining and improving their living environments. According to a report by SCB EIC, demand for tradespeople providing small-scale home repair and improvement services such as electrical work, plumbing services, and Smart Home installations for projects with budgets below 10,000 baht account for as much as 45% of total demand. Despite the market’s expansion, many consumers continue to face significant pain points when hiring tradespeople, including contractors abandoning projects, escalating costs, substandard workmanship, and the lack of clear after-sales support. These issues have become key factors influencing consumers’ service selection decisions. Recognising these challenges, Thaiwatsadu developed vFIX, the No. 1 home services specialist, as a solution platform that enables homeowners to access reliable, standardised, and convenient home services. The platform offers a comprehensive range of installation, repair, and home improvement services nationwide, supported by quality control systems and after-sales care to ensure customer confidence throughout every stage of service provision.


At the same time, consumer behaviour has continued to evolve, particularly among working professionals and younger homeowners from Generation Y and Generation Z, who are increasingly becoming digital-first consumers. These customers prefer to search for services, compare prices, read reviews, and make purchasing decisions through online platforms that offer transparent and verifiable information. As a result, trust, convenience, and seamless digital experiences have become key drivers in today’s home services market. In response to these changing consumer expectations, Thaiwatsadu is advancing its Digital Transformation strategy through the partnership between vFIX and Fastwork. The collaboration brings trusted, quality home services to a digital Service Marketplace platform that consumers already know and use, making it easier for customers to access professional installation, repair, and home improvement services anytime, anywhere. The partnership also enables vFIX to expand its reach among a new generation of homeowners seeking speed, transparency, convenience, and confidence when choosing service providers.


For its launch on the Fastwork platform, vFIX has assembled a network of more than 400 professional service teams nationwide and introduced over 125 services to the marketplace. These cover a broad range of high-demand installation, repair, and home improvement services, including air-conditioner cleaning services, appliance installation, door and digital lock installation, air-conditioner installation, water heater installation, lighting installation, television wall-mount installation, and solar energy systems. Customers will also benefit from installation warranties of up to 180 days, providing additional confidence while enhancing the overall service experience for today’s homeowners.

Mr. CK Cheong, Chief Executive Officer of ChangeSea Co Ltd (Fastwork), said, “As Thailand’s leading freelance platform, Fastwork currently supports more than 300 service categories. The platform attracts approximately 1–3 million monthly visitors across its website and application. One of our fastest-growing and most prominent categories is Home Services, which currently generates between 30,000 and 45,000 service enquiries and searches each month. The partnership with vFIX and the addition of its professional tradespeople to the Fastwork ecosystem significantly strengthens our home services category. Combining the strong reputation and credibility of the Thaiwatsadu brand with Fastwork’s convenient and secure hiring system, including our Escrow System for payment protection, will transform the way Thai consumers find tradespeople by making the entire process transparent, traceable, and highly suited to the needs of today’s digital consumers.”
Ms. Chutiporn concluded that “The partnership between vFIX and Fastwork is not simply about adding another service channel. It forms part of Thaiwatsadu’s Omnichannel strategy to elevate the customer experience by connecting the strengths of retail and digital platforms. This enables consumers to access both home-related products and services more conveniently, quickly, and comprehensively, reinforcing our position as a Total Home Solution Platform that addresses every home-related need across all channels.”
Consumers in Bangkok and surrounding metropolitan areas can conveniently browse and book professional services from vFIX 24 hours a day through the Fastwork application and website at www.fastwork.co. Customers can also enjoy a special 200-baht discount by entering the code CHANGVFIX when booking a vFIX service through Fastwork, with a minimum spending requirement of 1,200 baht, subject to terms and conditions. The promotion runs from now until 30 June 2026. For further information and promotions, please visit Thaiwatsadu and BnB home via www.thaiwatsadu.com Facebook Fanpage: Thai Watsadu, LINE Official Account: @Thaiwatsadu, or call 1308. For BnB home, visit www.bnbhome.com, LINE Official Account: @bnbhometh, Facebook: BnB home, or call 1308.
