Bangkok, 11 December 2025 — TOPS, the food business under Central Retail, is accelerating post-flood recovery efforts in Hat Yai through the ‘TOPS Rebuild Hat Yai’ initiative. The project brings together the combined strength of government agencies, local authorities, TOPSTER employee volunteers and community members to carry out the ‘TOPS Rebuild Hat Yai Community Cleaning Day’ activity, cleaning streets in affected areas so that residents can move around safely and conveniently, restore community hygiene, and return to normal life as quickly as possible. The initiative also includes enhanced welfare and support measures for more than 115 affected TOPS employees, and an expression of gratitude to over 225 partner suppliers for their contribution of products, raw materials, dried foods and essential items for the public. These supplies have been used for direct distribution and for preparing a total of 14,300 relief bags, with a combined value of more than 12,840,000 baht, forming a crucial force behind the rapid and effective relief mission in the South.

Mr. Stephane Coum, Chief Executive Officer of Food Group, Central Retail, said, “The recent flooding in the South has had a severe impact on homes and communities. Throughout this period, TOPS has continuously implemented relief measures – from supporting the government by supplying relief bags filled with essential items, to deploying teams into the field to assist those affected in heavily impacted areas. As the waters recede, the need to restore living conditions and rejuvenate the city becomes critical and urgent, so that people can stand back on their feet and return to normal life as quickly as possible. TOPS has therefore launched the ‘TOPS Rebuild Hat Yai’ project, working together with government agencies, local authorities and TOPSTER employee volunteers to help restore Hat Yai. This includes delivering dried foods, drinking water, household essentials and cleaning equipment to affected households, as well as strengthening support measures for impacted TOPS employees so they can return to normal life. This mission is the result of joint efforts between the public sector, private sector and local communities, ensuring the recovery process progresses faster, delivers tangible results, and carries deep meaning for every family in the South.”

TOPS is implementing the ‘TOPS Rebuild Hat Yai’ project across two key dimensions, ensuring comprehensive and well-rounded support:

• Community Recovery - During the critical phase of the flooding, TOPS deployed teams across Hat Yai District to distribute relief bags and consumer goods supplied by partner suppliers, totaling 14,300 bags and a combined value of 12,840,000 baht. As conditions have shifted into the post-flood phase, TOPS has continued its support through the ‘TOPS Rebuild Hat Yai Community Cleaning Day’, an urgent community-recovery effort after the waters recede. This activity has been conducted in cooperation with Songkhla Province, with Mr. Jirawat Maneechot, Deputy Governor of Songkhla, presiding over the event, alongside the Hat Yai Flood Relief Special Task Force; the 4th Special Combat Training Company, Sichon District, Nakhon Si Thammarat Province; the Volunteer Territorial Defence Corps, Phetchabun Province; Hat Yai City Municipality; and TOPSTER employee volunteers and local community volunteers. In total, more than 100 people joined forces on the ground in Hat Yai District, Songkhla Province, to clean Khlong Rian 2 Road over a stretch of more than 800 metres. Activities included clearing debris, washing down road surfaces, and sweeping away mud along the main affected roadway. The team also delivered relief bags to Khlong Rian Community, Romyen Community, and the area surrounding Tops Central Hatyai, as well as distributing ‘TOPS Rebuild Hat Yai Kits’ – cleaning tool sets – to community members. Food and essential items continue to be delivered to households across the province, with ongoing contributions from a wide range of brands.

  To further support the restoration of the city and help residents resume everyday life safely, securely and as quickly as possible, TOPS has also launched special promotions on cleaning products, including: Discounts of up to 50% on selected cleaning products, and 0% instalment plans for up to 6 months via participating credit cards. These offers are available from today until 31 December 2025 at TOPS Central Hatyai, TOPS Hat Yai Village, TOPS Hat Yai City, TOPS Central Nakhon Si Thammarat 2, TOPS Central Surat Thani, TOPS Robinson Lifestyle Trang, TOPS Phangan, TOPS Haven Samui, TOPS Food Hall Central Samui, as well as via the TOPS ONLINE channel.

• Employee Support - TOPS has implemented dedicated support measures for 115 employees affected by the flooding. Initially, the company provided emergency financial assistance of up to 13,000 baht per person, and continues to offer comprehensive, ongoing support to ensure employees can recover physically, emotionally and in their daily lives – because every employee is at the heart of the organisation.
  • Support measures include delivery of relief bags, picnic bedding sets, home-cleaning kits, food and drinking water to affected employees on a continuous basis.
  • Provision of hotel accommodation for employees who are unable to return to their homes
  • Deployment of on-the-ground teams to help clean houses, repair homes and fix damaged electrical appliances, supported by specialised technicians who conduct initial safety checks on household electrical systems and water systems, as well as providing health and medication advice to employees and their families, ensuring effective household and emotional recovery
  • Opening a motorbike repair point at TOPS Hat Yai Village to help repair vehicles belonging to employees across Central Retail who have been affected, along with a shuttle service to assist with transport
  • Introducing an emergency loan facility of up to three times the employee’s monthly salary, repayable over 24 instalments, together with a ‘special disaster leave’ entitlement that does not count towards normal leave allowances throughout the flood period.

TOPS also extends its heartfelt thanks to more than 225 partner suppliers who have been a vital driving force in the relief and recovery mission for flood-affected communities in the South. Their support has included contributions of food, raw materials, beverages and essential goods – more than 120,000 individual items in total – and additional support for relief bags, with a combined value of over 7,000,000 baht. This support has played a crucial role in enabling rapid, systematic and wide-reaching distribution of relief bags to households across affected areas. It reflects the strength of a business network that stands alongside Thai society in times of crisis and helps drive the effective recovery of Hat Yai.

TOPS firmly believes that small acts from every sector, when combined, become a powerful force that helps society overcome crises and emerge stronger. Under the ‘Small Acts Together’ philosophy and the ‘12 Missions to Sustainable Retail’ framework – particularly in the area of Community Engagement, which Tops has long prioritised – the company continues to send its encouragement to all communities now in the recovery phase after the floods. TOPS reaffirms its readiness to support the ongoing recovery of Hat Yai, as well as surrounding areas and communities affected by the floods, on a continuous basis.

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