Business Movement

Tops daily under Central Retail recognized as Best Employer Thailand, with ‘Engaging Leaders Special Recognition’, reaffirming its reputation as A Great Place to Work, at Kincentric Best Employers Thailand Awards 2023.

Bangkok, 21 December 2023 — Tops daily, a food business under the Central Retail Group, has been identified as a Best Employer Thailand. Additionally, the company has been honored with the Engaging Leader Special Recognition, as acknowledged by Kincentric, a premier global consultancy specializing in human resource management. These esteemed international accolades underscore the organization’s excellence in efficient human resource management and highlight the unwavering commitment of its retail leadership to foster the sustainable growth of its workforce.

Mr. Stephane Coum, Chief Executive Officer Food Group, Central Retail,emphasized Tops, we believe that employees are the crucial backbone of the organization. A workforce characterized by high employee satisfaction, strong engagement with the company, and alignment around the common goal of delivering exceptional products and services for all customers will position the company for continued growth and development. Tops is committed to building a strong foundation of its human resources by creating a positive work environment, promoting employee happiness, and fostering a sense of belonging. To this end, Tops has developed a unique corporate culture called ‘Topster Way’. The unique corporate culture guides how Tops employees work and interact with each other. It is built upon five core areas: Innovation, Customer, Alliance, Relationship, and Ethic. Topster Way is a driving force behind Tops's direction to be a (T) Trusted Companion, a trusted friend that enriches life; (O) Originate Curator, creating the best experiences from around the globe; (P) Pioneer Leader, a leader and expert in crafting new experiences and standards; and advance the commitment to building a (S) sustainable world for future generations.

The Kincentric Best Employer Award Thailand 2023 received by Tops daily this year stemmed from an Employee Engagement Survey conducted by the company. It covered management strategies, employee care, and ethical development derived from management vision, resulting in substantial and tangible employee engagement.

Furthermore, Tops daily was honored with the Engaging Leaders Special Recognition by Kincentric Thailand. This prestigious recognition highlights Tops daily's leadership for their empathy, genuine approachability, and unwavering commitment to employee well-being and engagement, which has been instrumental in the sustainable success of their diverse organization.

Ms. Maytinee Phisutsinthop, Chief Operating Officer - Small Format, Central Food Retail, Central Retail, and the team leader at Tops daily, stated, "We are incredibly honored to have been recognized by Kincentric as a Best Employer Thailand for 2023 and to receive the Engaging Leaders Special Recognition. These acknowledgements truly signify Tops daily’s endeavor to establish itself as an outstanding workplace known as ‘A Great Place to Work.’ We strive to create a work environment where employees are happy, have a good working life, and feel fully supported by the company. Tops daily's employee care, inherited from Tops, emphasizes listening, empathy embodied through two-way communication, and ongoing employee engagement across all levels. This collaborative approach seeks to create the best working environment for employees, offer support, promote progressive career growth opportunities, and ultimately enhance their quality of life. This, in turn, inspires employees in their roles to deliver the best service and happiness to customers, as guided by Yes! Topster’ principles of Tops daily’s.

The initiative to identify the top employers in Thailand for the year 2023 was conducted in collaboration between Kincentric Thailand and the Sasin School of Management, Chulalongkorn University. The primary goal was to recognize the most esteemed employers, and this competition spanned the globe, covering regions of North America, Latin America, Europe, Middle east, North Africa, and Sub-Saharan Africa. This year marks the 23rd consecutive edition of the competition, utilizing internationally standardized tools and processes to gather data from three key sources: (1) An Employee Opinion Survey, assessing employees' perspectives across four key areas: Employee Engagement, Agility, Engaging Leadership, and Talent Focus; (2) The maturity level of HR policies and practices; (3) Leadership perspective in business and people priorities to drive organizational success.

You can find more information at, TopsThailand Facebook page, or on LINE Official @TopsThailand.

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