Business Movement

“Central Department Store” Joins Forces with “AIS 5G” To launch “AR Shopping Experience,” Thailand’s First AR Personal Shopper

Central Department Store under Central Retail, Thailand’s leading retailer, commemorated its 75th anniversary with a major partnership with “AIS 5G,” Thailand’s No.1 5G network operator, to launch “Central AR Personal Shopper.” The new feature marks Thailand’s first-ever AR personal shopper. Available through the “AIS 5G PLAY AR” application, the augmented reality-powered personal shopper will support the customers on their shopping journey by introducing a wide range of items from Central’s Red and Exclusive Collection as well as special promotions. In addition, AIS customers can redeem only 75 AIS points for a 100 Baht Central gift card. The redemption can be made at 3 Central branches - CENTRAL @ centralwOrld, Central Chidlom, and Central Ladprao. The gift card can be used at all Central stores. The special promotion with AIS will run until 31 December 2022.

Rvisra Chirathivat, Chief Marketing Officer of Central Department Store under Central Retail said, “Over the past 75 years, Central Department Store has never stopped exploring new ways to offer new products and unique privileges with the goal to provide our customers with the best shopping experience. Joining forces with leading partners also helps create unique and fresh shopping experiences for customers across lifestyles, cementing our position as the leading department store that truly understands the needs of customers across generations. We have partnered with the country's leader in 5G, AIS 5G to create an AR shopping experience via the AIS 5G PLAY AR application. The ‘Central AR Personal Shopper’ combines advanced technology with the personal shopper service. The first of its kind in Thailand, this AR shopping experience seamlessly connects in-store and online shopping journey that delights Central and AIS customers. We will continue to offer new services to bring our customers joy.”

Tee Seeumpornroj, Chief Finance Officer, Advanced Info Service Public Limited Company or AIS, said “As a digital service provider, our top priority is to develop a reliable and high-coverage network infrastructure for our AIS 5G and AIS Fibre services. Apart from that, AIS places great importance on offering superior products and services to bring more happiness and convenience to our customers. To make that happen, we work with like-minded partners. On the special occasion of Central Department Store’s 75 anniversary, AIS 5G is pleased to take part in the creation of Thailand’s first ‘AR Shopping Experience,’ a service that allows customers to enjoy shopping with an AR personal shopper. To celebrate Central’s anniversary, we also offer an exclusive promotion for AIS and Central customers using AIS points.

The AR Shopping Experience features Thailand’s first augmented reality personal shopper who will walk the customers through a new shopping journey. The virtual assistant will help introduce unique items from the Red and Exclusive Collection curated by leading brands to celebrate Central’s 75th Anniversary. To meet the personal assistant, customers must click “AIS 5G x Central 75th Anniversary” banner in the AIS 5G PLAY AR application and scan an item in the store. The AR Personal Shopper will then greet them and introduce the item on the screen.

The partnership also comes with a special privilege for AIS customers during the 75th Anniversary campaign. AIS customers can redeem 75 points for a 100 Baht Central gift card at 3 Central branches - CENTRAL @ centralwOrld, Central Chidlom, and Central Ladprao. The gift card can be used at all Central stores. The special promotion with AIS will run until 31 December 2022.

For more updates and promotions during Central Department Store’s 75th anniversary campaign, please check out facebook.com/CentralDepartmentStore.