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Central Retail Digital, under Central Retail, Recognized as "Digital Capability Builder" at the Thailand Digital Excellence Awards 2023, Proving Commitment to Advancing Workforce in Digital Era

November 28, 2023 - At the Thailand Digital Excellence Awards 2023 organized by Thailand Management Association, Central Retail emerged as a leader in digital innovation, securing the "Digital Capability Builder" distinction award. This recognition reinforces seamless collaboration between Central Retail Digital team who leads a large-scale development of comprehensive Omnichannel platform blending online and offline channels together to better serves our customers’ shopping needs which has placed Central Retail in a leading position on the next generation of Omnichannel Retail and together with the Human Resources team who continuously provides strategic support on the Recruitment that is not only aligned with business needs but also creates an exciting experience for applicants using digital innovation as a key enabler coupled with constant development of digital and technological skills provided to our people with an aim to instill a digital mindset that adapts to change. Our goal is to be at the forefront of innovation, setting new standards in the continuously evolving digital landscape.

Our representation at the ceremony included key executives like Khun David Llamas, Chief Digital Officer of Central Retail Digital, and Khun Panchalee Weeratammawat, Chief People Officer of Central Retail. They graciously received the prestigious award from H.E. Dr. Chirayu Isarangkun Na Ayuthaya, Privy Councilor. Their presence underscored the collective effort and strategic vision that have been pivotal in our journey towards digital excellence.

Being named the "Digital Capability Builder" by Thailand Management Association highlights our position as frontrunners in developing digital expertise. This honor is a direct result of our commitment to integrating digital innovation seamlessly across our business, ensuring that every strategy aligns with our overarching goals. Building on this foundation, we are committed to equipping our employees with digital proficiency, a crucial step in driving our transformative growth and setting new benchmarks in the retail industry.

Best Overall Investor Relations (mid-cap) และรางวัล Best Investor Relations Officer (mid-cap)

บริษัท เซ็นทรัล รีเทล คอร์ปอเรชั่น จำกัด (มหาชน) หรือ CRC คว้า 2 รางวัลชนะเลิศด้านนักลงทุนสัมพันธ์ จากเวที IR Magazine Awards – South East Asia 2023 ต่อเนื่องเป็นปีที่ 3 ในประเภทรางวัล Best Overall Investor Relations (mid-cap) และรางวัล Best Investor Relations Officer (mid-cap) มอบให้คุณรังสิรัชต์ พรสุธี Head of Investor Relation ของเซ็นทรัล รีเทล ทั้งนี้ IR Magazine เป็นนิตยสารชั้นนำระดับโลกด้านนักลงทุนสัมพันธ์ ที่ได้รับการยอมรับมากว่า 30 ปี ในการนำเสนอข้อมูลคุณภาพเชิงลึก และมุมมองระดับโลกที่จำเป็นสำหรับผู้บริหารระดับสูง โดยรางวัลดังกล่าวเป็นผลจากการสำรวจความคิดเห็นของผู้จัดการกองทุนและนักวิเคราะห์หลักทรัพย์จากทุกประเทศในภูมิภาคเอเชียตะวันออกเฉียงใต้ สะท้อนให้เห็นถึงความไว้วางใจและความเชื่อมั่นจากทุกภาคส่วนที่มอบให้กับเซ็นทรัล รีเทล มาอย่างต่อเนื่อง

ที่ผ่านมาเซ็นทรัล รีเทล ดำเนินธุรกิจโดยให้ความสำคัญกับงานด้านนักลงทุนสัมพันธ์ตามหลัก ธรรมาภิบาลมาโดยตลอด รางวัลเหล่านี้จึงถือเป็นอีกหนึ่งบทพิสูจน์ความเป็นเลิศในด้านนักลงทุนสัมพันธ์ของเซ็นทรัล รีเทล ที่มุ่งให้ความสำคัญในการสื่อสารอย่างมีประสิทธิภาพ พร้อมสร้างความสัมพันธ์ที่ดีและความเข้าใจที่ถูกต้อง รวมทั้งรับฟังความคิดเห็นจากทุกฝ่าย เพื่อพัฒนาการปฏิบัติงานอย่างมีประสิทธิภาพ นำไปสู่การเติบโตร่วมกันอย่างยั่งยืนกับนักลงทุนและผู้มีส่วนได้เสียทุกฝ่ายที่เกี่ยวข้อง

Central Retail has elevated Thailand on the global stage by winning both the Country and Regional Awards at the IDC Future Enterprise Summit & Awards 2023. Our forward-looking 'Future of Work' initiative has distinguished us as the only corporation from Thailand to receive the prestigious Regional Award from IDC this year. This recognition is even more significant as it emerged from a highly competitive pool of over 900 submissions from across the Asia Pacific region. Celebrated alongside Central Retail’s recognitions, The 1’s victory in the category of ‘Best in Future of Industry Ecosystems’ pays tribute to its innovative approach in fostering a sustainable ecosystem and evolving into a lifestyle platform that not only predicts but also shapes consumer trends and preferences.

Central Retail's pioneering Central Career Metaverse has been instrumental in this achievement. Designed to meet the job market's changing demands and to appeal to the technologically adept Generation Z, it offers an immersive recruitment experience that significantly enhances candidate engagement. The wide-reaching impact of this inventive strategy became evident through a marked increase in online recruitment traffic and the attraction of over 4,000 job applications from a diverse pool of candidates.

Khun Panchalee Weeratammawat, Chief People Officer at Central Retail, commented on the company's recognition, “Being honored by the IDC Future Enterprise Awards on both country and regional levels speaks volumes about our dedication to progress and innovation. At Central Retail, we understand the importance of keeping up with the constantly evolving digital landscape. We believe in not just adapting to change, but also driving innovation to stay ahead of the game. Our commitment to resilience and sustainability leads us to explore new and exciting ways of integrating technology into the way we work, contributing to a ‘A Great Place to Work' for our talented and diverse 'Winning Team.’

In parallel, success for The 1 sprang from its transformation of a point collection scheme into a dynamic digital lifestyle and loyalty platform, with a strategic focus on becoming a 'Center of Life Platform' that encourages daily user engagement through The 1 APP. This innovation has earned The 1 the “Best in Future of Industry Ecosystems” award at the country level. The award is given to organizations that excel in integrating technology and innovation to foster a sustainable business ecosystem. Such an honor reflects The 1’s success in creating a synergistic ecosystem that bolsters brand-consumer relationships. The 1 APP delivers a suite of benefits and services tailored to lifestyle and business interactions, complemented by community-focused initiatives. In its continuous pursuit of innovation, The 1 APP strives to cultivate partnerships within and beyond the Central Group, aiming to provide personalized experiences that meet the diverse needs of consumers in both the B2C and B2B sectors.

The resounding success of Central Retail and The 1 at the IDC Future Enterprise Awards 2023 underscores our transformative influence on Thailand's technological and business landscape, simultaneously reinforcing our leadership in leveraging technology to revolutionize the retail industry's ecosystems.

Central Retail, a Global Retailer of Distinction in 2023, Achieves Phenomenal Success in 3 Dimensions: “Business-People-Sustainability”

Mr. Yol Phokasub, Chief Executive Officer of Central Retail Corporation Public Company Limited, expressed Central Retail’s unwavering commitment to its brand purpose of being ‘Central to Life’ and fostering mutual growth across spheres of business, society, and the environment. The company is earnestly and steadfastly devoted to meeting the needs of all stakeholders, propelling forward sustainable advancement of all business within its portfolio. These endeavors have earned international acclaim, evidenced by 14 awards from 8 esteemed global institutions, a testament to Central Retail’s exceptional performance in three vital dimensions:

1.) Business Excellence:

Central Retail’s dedication to impeccable management and adherence to the principles of corporate governance have cultivated trust and confidence among customers, partners, and investors of all institutions. The company’s proactive business strategies and ability to deliver unrivalled customer experiences, while enabling partners to prosper, have consequently resulted in several accolades for remarkable business and organisational management. These include awards such as ‘The Most Outstanding Company’ in Consumer Discretionary in Thailand, ‘Corporate Excellence Awards’, ‘Strongest Adherence to Corporate Governance & Most Consistent Dividend Policy Award’, ‘Asia’s Best CEO’, ‘Best Investor Relations Company’, and ‘Best CFO in Thailand’.

2.) People Excellence:

With Central Retail’s strategic human resource planning, tailored to the internal diverse workforce, it has helped solidify the company’s stance as being ‘A Great Place to Work’, and earned significant awards in the field of human resource including ‘Best in Future of Work’ for Central Retail’s Central Career Metaverse project, Gold - HR Leader of the Year, Gold - Leadership Development, Gold - Graduate Recruitment and Development, Bronze - Learning and Development, Bronze - Best HR team (MNC), Bronze - Employer of the Year, and ‘Best Companies to Work for in Asia 2023’.

3.) Sustainability Excellence:

By continuously reinforcing ‘Green & Sustainable Retail’ positioning, Central Retail aspires to serve as a benchmark for sustainable retail organisations in Asia through the ReNEW strategy, which encompasses aspects of reducing greenhouse gas emissions, building a livable society, encouraging eco-friendly packaging, and implementing efficient waste management practices using tangible and measurable initiatives, to ultimately achieve Net Zero emissions by 2050. Central Retail’s sustainability efforts have been acknowledged through ‘Best Environmental Excellence Award’ for ‘Samui Model’ project and ‘Top Community Centric Companies in Asia Award’ for ‘Central Tham’ project.

“On behalf of Central Retail, I would like to extend my gratitude to the distinguished committee members who have recognised our potential and strong commitment to organisational development. These awards are a proven demonstration of the collective effort of the entire Central Retail team, who have steered the company to monumental accomplishment and diligently worked together to establish a worldwide reputation. Central Retail is honored to lead Thailand’s retail, wholesale, and services industry, as an organisation that is proudly celebrated and widely recognised on the global stage,” Mr. Yol concluded.

Central Retail Vietnam is delighted to announce its continued success in the retail industry, securing the No. 1 spot among the top 10 Reputable companies in the Food, Beverage, Retail and Packaging Industries for the third consecutive year in 2023. This ranking is conducted by Vietnam Report (VNR), a leading company specializing in reporting, evaluating, and ranking businesses, products, and services in Vietnam. The recognition of Central Retail Vietnam as the best retail company this year is attributed to the company’s robust financial standing and its enduring positive reputation among media and the Vietnamese people. This underscores its position as the largest international retailer in Vietnam, operating with stability and with a mission to enhance the quality of life for the local communities.

Mr. Olivier Langlet, Group CEO of Central Retail Vietnam, stated that “In the challenging economic landscape of 2023, Vietnam, like the rest of the world, has faced its share of difficulties. However, Central Retail remains committed to robustly expanding its investment portfolio, fueling growth across the Food, Non-Food, and Property categories. Currently, Central Retail’s business operates over 340 retail stores across 40 out of the total 63 provinces in Vietnam. These include 77 food retail stores, comprising 38 GO! Hypermarkets and 39 supermarkets. Additionally, there are over 200 non-food retail stores and 39 GO! Mall. Our aim is to diligently establish the GO! brand as the ‘Top-of-Mind’ brand for the people of Vietnam, earning the trust of consumers and business partners alike through product and service quality. Furthermore, we are prepared to continually expand our investments in Vietnam to ride on the country’s economic growth and consumer buying power. The goal is to expand to 600 stores across 57 provinces and become Vietnam’s #1 Omnichannel Food Retailer and #2 in the Property business by 2027.”

“Central Retail’s commitment goes beyond business expansion. We are dedicated to strengthening the community and continuously enhancing the quality of life for the people of Vietnam through various social activities in all dimensions of education, society, and the environment. Earning the prestigious Reputable Retailer of the Year award in Vietnam for three consecutive years serves as a testament to our unwavering commitment to sustainable business operations and reflects our strong dedication to contributing to Vietnam’s prosperity. On behalf of Central Retail, I would like to express my gratitude to all Vietnamese consumers for their steadfast support and trust in Central Retail throughout the years. We will continue to progress, enhancing our products and services to deliver the best experiences to consumers and ensuring sustainable and inclusive growth alongside Central Retail,” concluded Mr. Langlet.

Our Pride

Our Rewarding Moments

Awards & recognition as an industry leader

Central Retail Digital, under Central Retail, Recognized as "Digital Capability Builder" at the Thailand Digital Excellence Awards 2023

Best Overall Investor Relations (mid-cap) และรางวัล Best Investor Relations Officer (mid-cap)

Central Retail received “Excellent” CG Scoring (5-Star Rating) for the 3rd consecutive year

Central Retail attained the highest tier of “AAA” in the SET ESG Ratings 2023

Central Retail Distinguished as the Sole Corporation from Thailand to Win Both Country and Regional Awards at the IDC Future Enterprise Summit & Awards 2023

Central Retail, a Global Retailer of Distinction in 2023, Achieves Phenomenal Success in 3 Dimensions: “Business-People-Sustainability”

Central Retail thrives in Vietnam, secures top position Reputable Retail Company Award for the 3rd consecutive year, reinforcing Thailand’s strong business presence in Vietnam

Best Companies to Work for in Asia 2023

Best Companies to Work for in Asia 2023

Human Rights Award 2023

Tris Rating